What should I do if the product I received is missing a necessary component?
If your product is missing a necessary component (such as a power plug), the company will send you the correct component as soon as possible to resolve the issue. They will work hard to fix the oversight and ensure you receive a complete product. Please contact us and send us a picture or video of the problem with your order.
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Product Details and Specifications?
You can see the product's size parameters and materials below each product description. The size is measured manually, so there may be slight differences. Please contact our customer service staff for details.
How can I make a copy of the product that suits my preferences?
We are able to replicate and customize products based on our clients' preferences and feedback. We provide a preview before sending the final product to the client for confirmation and are willing to make adjustments to the product to ensure the ...
What should I do if the product I received is not as expected?
You can send us photos or videos of the products you received, and put forward your ideas and questions. We will help you solve your problems or provide you with compensation or refund.
What should I do if I receive the wrong item?
If you receive the wrong item, please contact the company and provide pictures of the outer box and the item you received. The company will communicate with the factory to resolve the issue and provide the best solution, which may include a partial ...
What should I do if I have not received all the items I ordered?
If you have not received all the items you ordered, you can provide the tracking numbers to the customer service team. They can check the status of the deliveries and contact the factory to investigate the issue. The customer service team will then ...