What if I want to change my order after it has already started production?

What if I want to change my order after it has already started production?

Once an order is put into production, some custom options may no longer be available due to standard production processes. Of course, you can contact us to get the progress and the engineer will tell you whether it is still possible to modify it.

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    • How do I cancel an order?

      1.Orders That Have Been Shipped: Generally, shipped orders cannot be canceled due to the nature and privacy of the products, as they cannot be resold. If you cancel after shipment, there will be a cost fee. 2.Unshipped Orders: Orders that haven't ...

    • How to Check Order Status?

      Here's a quick summary of each method for tracking: Login to Your Account: Visit your official website and sign in with the account used to place the order. You can check the order status on the account's order ...

    • How to get a refund for a cancelled order?

      Here is a summary of our Return and Refund Policy: Product Quality and Inspection: Every doll undergoes thorough inspection and testing before leaving the studio. If you notice any defects or damage upon receiving the doll, please contact customer ...

    • How can I know the status of my order?

      Once the order has been processed and shipped, the customer will be contacted via email with an update. You can also log in to the account you used to place the order to check the order status. https://honeylovedoll.com/user/signIn

    • Why is there a restocking fee when canceling an order?

      The reason for the restocking fee is that the order was already processed and the material used was already paid for. https://honeylovedoll.com/pages/returns-policy