Product Details and Specifications?

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• How can I make a copy of the product that suits my preferences?

  We are able to replicate and customize products based on our clients' preferences and feedback. We provide a preview before sending the final product to the client for confirmation and are willing to make adjustments to the product to ensure the ...

• What should I do if I receive the wrong item?

  If you receive the wrong item, please contact the company and provide pictures of the outer box and the item you received. The company will communicate with the factory to resolve the issue and provide the best solution, which may include a partial ...

• How can I ensure the power supply for my product is compatible?

  To ensure the power supply for your product is compatible, check that the plug on the power supply matches the electrical outlets in your area. If the power supply that came with the product has a non-US plug, you may need to use a different power ...

• What should I do if the product I received is missing a necessary component?

  If your product is missing a necessary component (such as a power plug), the company will send you the correct component as soon as possible to resolve the issue. They will work hard to fix the oversight and ensure you receive a complete product. ...

• Is a signature required upon delivery of the product?

  Since most people are not at home when the express arrives, we generally do not provide signature service by default. If you need a signature service, you can make a note on the page where you fill in the address or contact our customer service to ...