Payment and Data Encryption Security？
We use the most popular payment channels in the world, such as PayPal and various credit card companies, to ensure secure transactions.
All website data is stored only in our system. If you wish to delete your account, you can contact us or log into your account to delete it.
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Packaging and Privacy Protection?
Our brown carton packaging, except for the shipping information label and product SKU, has no other text or description of the carton contents, so you can buy with confidence, privacy and confidentiality delivery, no one knows what is inside.
What Payment Methods are Accepted?
Shop now, pay later with PayPal! (US, UK, DE, FR, AU, ES, & IT-only) We have partnered with PayPal to provide you with more flexible payment options. You can pay directly via PayPal, use PayPal credit, or opt for installment payments. In addition, we ...
What to Do if Payment Fails?
Sure! Here's the translation of the response: Common Reasons for Credit Card Payment Failure and Solutions: Insufficient Credit Card Balance Reason: The account balance is insufficient to cover the purchase amount. Solution: Check the balance on the ...
What should I do if my payment is being rejected when trying to order a doll?
If your credit card is not being accepted for an international transaction, it may be because your bank has rejected the overseas transaction request. You should contact your bank to resolve the issue.
How is My Personal Information Protected?
We will not disclose your personal information, and the package will not display any product information you purchased. Our official email address ends with @honeylovedoll.com. Any other emails you receive are not from our official account.