How can I know the status of my order?
Once the order has been processed and shipped, the customer will be contacted via email with an update. You can also log in to the account you used to place the order to check the order status.
https://honeylovedoll.com/user/signIn
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How to Check Order Status?
Here's a quick summary of each method for tracking: Login to Your Account: Visit your official website and sign in with the account used to place the order. You can check the order status on the account's order ...
How long will it take to receive an in-stock sex doll?
After receiving your order, we will contact you within 24 hours to confirm the order details. For U.S. warehouse products: Once the order is confirmed, we will notify the warehouse to arrange shipment and update the tracking number within 2-3 ...
How long will it take to receive a custom sex doll?
After receiving your order, we will contact you within 24 hours to confirm the order details. Depending on the features you choose: TPE dolls typically take about 2 weeks to manufacture before shipping. Silicone dolls generally take 2-3 weeks to ...
What should I do if the product I received is not as expected?
You can send us photos or videos of the products you received, and put forward your ideas and questions. We will help you solve your problems or provide you with compensation or refund.
How do I cancel an order?
1.Orders That Have Been Shipped: Generally, shipped orders cannot be canceled due to the nature and privacy of the products, as they cannot be resold. If you cancel after shipment, there will be a cost fee. 2.Unshipped Orders: Orders that haven't ...